FAQs
- Can we get to Doonbank by public transport if we haven’t got a car?
Yes, although some walking is involved. Obviously Ayr has a train station which is about 10 minutes from Doonbank. Stagecoach provides local bus services to, around and from Ayr, making your visit easy and affordable. For more information on ticket prices and services nearby, visit their (opens in new tab) West Scotland Guide to Bus Tickets and Fares page
Useful postcodes: Ayr Railway Station: KA7 1TH; Doonbank Cottage: KA7 4DA
- Do you have a travel cot and high chair?
Yes. We have one high chair and one travel cot which can be provided free of charge – just let us know that you need them when you book. We don’t supply cot bedding.
- Do you have high speed broadband internet?
Yes, we have a 100 meg Virgin Media high speed broadband wifi connection for guests.
- What is the minimum number of nights we can book?
One – to as many as you would like!
- Do you accept pets?
Yes, we will accept one (medium sized) dog / pet. More by agreement. Please contact us to discuss before booking.
Read our dogs policy and also additional information and services that we offer.
- What are your arrival and departure times?
Normal check in is anytime after 3pm. Check out is by 10am on date of departure unless otherwise agreed in advance. We do offer an earlier 1pm check in option for guests. Obviously, this is subject to availability. Give us a shout if this is something that you require.
- Can you accommodate more than 2 guests?
Whilst the Bothy is a two storey one bedroomed detached house, we do need to be mindful about the physical capacity of the building to accomodate guests comfortably. So two adults is our limit, and as per our Scottish Goverment licence.
Having said that, we do have a free travel cot for a 2 year old, or younger. (no bedding provided) If you are not a couple, we do have a sofa bed downstairs, with bedding availale for an an additional £23 per night. You can select this option when you book.
- Do you have a cancellation policy?
Yes,
- Free cancellation until 21 days before check-in;
- 75% refund if you cancel between 14 and 21 days of your check-in date;
- 50% refund if you cancel between 7 and 14 days of your check-in date;
- 25% refund if you cancel between 3 and 7 days of your check-in date;
- No refund if you cancel within 3 days of your check in date.